John’s World - Redux…
One major change today. I finally gave in and converted my Verizon DSL to Comcast Cable. To tell you the truth the Verizon connection had been playing up recently. It forced my hand into an upgrade that I had already planned, only I did it earlier. At least when I call Comcast I get someone from this country who seems to care about what I am doing. My experiences with Verizon support have been less than stellar. I’m not a believer in outsourcing customer support to India (or any other country actually). It leads to phone scripts being used and there’s no way you can persuade them otherwise.
I received my self-installation kit from Comcast yesterday and so after I got home this evening I set to rearranging my office area and setting up the new internet connection. Of course, as in all these things, they never go quite according to plan. The self-install kit didn’t! So I ended up on the phone to Comcast sorting it all out. One quick phone call later and it was all sorted. Excellent cutomer service experience off the bat.
So I now have 16mbps internet speed and I don’t even download movies! Maybe I’ll start watching a few now! Well, that’s it for this post. Normal service will be resumed tomorrow.
(For context, please see previous post: John’s World)
